When you're on a job, with a patient, or off the clock, After Hours picks up, texts back, takes the message, and books the work. Then it gets you the details in seconds.
Keep your number. Calls you don't answer forward to After Hours, and nothing changes for your customers except that someone always responds.
Your phone forwards unanswered or after-hours calls to your After Hours line.
Callers get your custom greeting, a friendly assistant, and an instant text, so they don't move on to the next search result.
Name, number, what they need, and how urgent it is, texted to you right away. Emergencies get flagged immediately.
Every plan includes your custom greeting, owner text alerts, and emergency flagging.
Most answering services read from a script that never changes. After Hours starts with your hours, services, and FAQ. Then every call teaches it something new, and you decide what it keeps.
After each call, we review the conversation for questions it couldn't answer well. "Do you service tankless heaters?" "Do you take Delta Dental?"
Each new question becomes a suggested answer, written in your business's voice.
You get a quick text: reply YES to add it, or send a correction. Nothing goes live without your OK.
The approved answer joins your business profile, so the next caller who asks gets it right away.
No. You keep your number and set your phone to forward unanswered calls to your After Hours line. We'll walk you through it for your carrier.
Local service businesses that can't always grab the phone: plumbers, HVAC, electricians, locksmiths, dentists, auto shops, and similar.
Calls that sound urgent (a burst pipe, a lockout, severe pain) are flagged immediately and sent to the on-call numbers you choose. If anyone is in danger, callers are told to call 911 first.
Live Voice collects preferred times. Full Receptionist offers open slots from your calendar and texts a confirmation once the time is locked in.
Yes. It introduces itself as your answering assistant, and calls may be recorded so we can pass along your messages accurately.
After calls, it suggests new questions and answers. You approve or edit each one by text before it's ever used.
Plans are month to month. Let's talk about what fits your business.
Tell us a little about your business and we'll reach out to set things up.